This study investigated differences between communication behaviors of small groups trained in Creative Problem-Solving and groups not trained in creative problem-solving. Communication behaviors investigated were: amount of participation; verbal indications of criticism; verbal indications of support; verbal indications of humor; and nonverbal indications of humor. Groups were also evaluated on the quantity of ideas generated. Results indicated that groups trained in creative problem-solving participated more, criticized ideas less, supported ideas more, exhibited more verbal and nonverbal indications of humor, and produced significantly more ideas than untrained groups.
Creative problem-solving and communication behavior in small groups
About Dr. Roger Firestien
Dr. Roger Firestien has presented programs on innovation to over 600 organizations around the world including Fortune 500 corporations, government agencies, universities, associations, hospitals, and religious institutions.
Roger has written seven books and hundreds of articles on the creative process. His books include Why didn’t I think of that? and Create in a Flash. His latest book, Solve the REAL problem is available as an audiobook on Amazon.
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